RISHABH RAJ
ENTERPRISES
Water & Home Appliances Solutions
POLICIES & INFORMATION

Terms & Conditions

Transparency  |  Trust  |  Long-Term Partnership

These Terms & Conditions govern your use of our website, products and services. By accessing our website, you agree to be bound by these terms.

Clear Terms
Stronger Relationships
Quality Solutions for a Cleaner & Healthier Future

TERMS &
CONDITIONS

1

About Rishabh Raj Enterprises

Rishabh Raj Enterprises provides RO water purifiers, commercial & industrial RO plants, 500–12000 LPH RO plants, water bottling plants, water treatment equipment, installation, repair, maintenance and related services.

2

Website Usage

You agree to use this website only for lawful purposes. You must not misuse the website, copy content without permission, submit false information or attempt to damage or disrupt the website.

3

Product Information

We make reasonable efforts to provide accurate product information, but images, specifications and availability may vary. Final product details will be confirmed before order processing.

4

Pricing and Quotations

Prices are for general information. Final pricing depends on plant capacity, specifications, customization, transportation, taxes and other project requirements. Quotations may have a specific validity period.

5

Orders and Confirmation

An enquiry does not constitute a confirmed order. An order is confirmed after specifications, commercial terms, documentation and required payment are finalized.

6

Payment Terms

Payment terms, including advance, stage-wise or balance payment, will be communicated before order confirmation and will be governed by the applicable quotation, invoice or agreement.

7

Delivery and Transportation

Delivery timelines are estimates and may depend on manufacturing, customization, transportation, logistics, site readiness and other circumstances beyond reasonable control.

8

Installation and Commissioning

Installation may require suitable space, electrical supply, water connection, drainage and other site arrangements. Additional civil, electrical or plumbing work may be charged separately unless included in the quotation.

9

Warranty

Warranty terms depend on the product and applicable manufacturer conditions. Warranty may not cover misuse, unauthorized modification, physical damage, voltage fluctuations, poor maintenance, consumables or normal wear and tear.

10

Maintenance and Consumables

RO systems require periodic maintenance. Filters, membranes, cartridges, chemicals and other consumables may require replacement based on water quality, usage and operating conditions.

11

Customer Responsibilities

Customers should provide accurate information about installation location, required capacity, raw water source and quality, daily requirement, electrical availability, site conditions and contact details.

12

Service Requests

Installation, repair, maintenance, AMC and technical support are subject to location, technician availability, spare parts, site accessibility and service workload. Same-day service, where offered, is subject to availability.

13

Cancellation and Refunds

Cancellation and refund conditions may vary by product or project. Customized, manufactured, installed or specially procured equipment may have different conditions. Applicable terms will be provided in the relevant quotation, invoice or agreement.

14

Intellectual Property

Website text, logos, graphics, images, videos, branding, design and code belong to Rishabh Raj Enterprises or respective licensors unless otherwise stated. Reproduction or distribution without permission is not allowed.

15

Third-Party Links

Our website may contain links to third-party websites. Such links are provided for convenience, and Rishabh Raj Enterprises does not control or assume responsibility for third-party content, security or services.

16

Website Availability

We aim to keep the website available and functioning properly, but uninterrupted availability cannot be guaranteed due to maintenance, technical issues, server problems, security updates or third-party failures.

17

Limitation of Liability

To the extent permitted by applicable law, Rishabh Raj Enterprises shall not be responsible for indirect or consequential losses arising from website downtime, customer-provided information, third-party delays, improper product use or circumstances beyond reasonable control.

18

Force Majeure

We shall not be considered responsible for delays caused by circumstances beyond reasonable control, including natural disasters, government restrictions, transportation disruptions, strikes, supply-chain disruptions, epidemics, power failures or other unforeseen events.

19

Privacy

Personal information submitted through our website may be handled according to our Privacy Policy. Customers should review the Privacy Policy for information about forms, communication channels and data handling.

20

Changes to These Terms

Rishabh Raj Enterprises may update these Terms & Conditions when necessary. Changes may be posted on this page with an updated “Last Updated” date.

21

Governing Law

These Terms & Conditions are governed by the applicable laws of India. Disputes shall be subject to the jurisdiction of competent courts having jurisdiction over the relevant location, subject to applicable law.

22

Contact Us

For questions regarding these Terms & Conditions, products, services, quotations or orders, contact Rishabh Raj Enterprises at +91 7295036419 or rishabhrajenterprises@gmail.com.

Important Notice: The information on this website is for general business and informational purposes. Final product specifications, pricing, warranty, delivery, installation and commercial conditions will be governed by the applicable quotation, invoice, order confirmation and written agreement between Rishabh Raj Enterprises and the customer.